What Are the Rights of People Using Service Animals?

Service animals assist and support people with disabilities in many ways. This offers them a greater level of independence and functionality in their daily lives. To protect the rights of these individuals, various laws have been enacted. 

This article explores these rights and sheds light on the guidelines that govern the partnership between individuals with disabilities and their invaluable service animals.

The Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) is a landmark legislation that prohibits discrimination against individuals with disabilities. 

According to the ADA, service animals are defined as dogs that are individually trained to perform tasks or work for the benefit of a person with a disability. These tasks can include guiding individuals who are blind, alerting individuals who are deaf, pulling a wheelchair, or providing assistance with various medical conditions.

Rights in Public Spaces

The ADA grants individuals with disabilities the right to be accompanied by their service animals in almost all public places, including restaurants, hotels, stores, and public transportation. 

Regardless of state or local laws, the ADA sets a national standard that allows individuals to bring their service animals into businesses and facilities open to the public. Establishments are prohibited from discriminating against individuals with service animals or charging them additional fees.

No Inquiry into the Nature of the Disability

One key aspect of the ADA is that businesses and individuals are not allowed to inquire about the nature or extent of a person’s disability. This means that individuals with service animals are not obligated to disclose details about their medical condition. The focus is on the animal’s training and its ability to perform specific tasks that aid the individual in overcoming their disability.

Housing Rights

In addition to public spaces, the Fair Housing Act (FHA) provides protections for individuals with disabilities in the realm of housing. This act requires housing providers to make reasonable accommodations for individuals with disabilities, including allowing them to live with their service animals, even in housing units with no-pet policies. The FHA ensures that individuals with disabilities have the right to enjoy the benefits of housing without facing discrimination.

Employment Rights

The ADA also extends its protection to the workplace. Employers are required to make reasonable accommodations for individuals with disabilities to perform their job duties, and this includes allowing them to have their service animals at the workplace if necessary. 

Employers cannot discriminate against individuals with disabilities or deny them equal employment opportunities due to their use of service animals.

State and Local Laws

While the ADA provides comprehensive federal protection, some states and localities may have additional laws that offer further rights to individuals using service animals. Individuals need to be aware of and understand both federal and local regulations to ensure full protection and exercise of their rights.

Final Thoughts 

Understanding the rights of individuals using service animals fosters a society that is inclusive and supportive of those with disabilities. The ADA, along with other federal, state, and local laws, creates a framework that allows individuals using service animals to navigate public spaces, housing, and the workplace with the same rights and dignity as everyone else. 

By respecting and upholding these rights, we contribute to a more equitable and accessible world for individuals with disabilities and their indispensable service animals.


Do you own an assistance animal? Register your pet today.

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the image below.