Susan Napier, a trainer of service dogs, was not allowed to dine at a local pizzeria, Broadway Pizza, in the Orlando area. Napier said that she brought her service dog with her. As soon as the pizzeria’s manager saw them, he immediately asked them to leave. According to Napier, the manager said that he didn’t care about the American Disabilities Act and that he didn’t have to follow it.
Napier left but made sure to share the incident with her Facebook friends. Her post garnered 225 shares and comments. She also told News 6.
The following morning, Friday, Napier reached out to the corporate owner of the pizzeria. Someone named Rosalie came to apologize for what had happened and even sent out a memo to all stores stating that the incident was unacceptable. Rosalie also emphasized the importance of the ADA laws.
On Friday night, Napier, together with a colleague, went back to Broadway Pizza to check whether they implemented the ADA laws. She said that she was now able to access the restaurant and get a table.
If you are an owner of a service animal, remember that a business owner is allowed to ask you only 2 questions. Is that a service dog? What task/s does it perform?
Article source: Clickorlando.com
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