We’ve been hearing stories of people who carry fake assistance animals on flights or assistance animals that misbehave and cause trouble among passengers. Southwest Airlines is no stranger to such incidents.

But just recently, they announced a change in policy which will take effect on September 17 this year. This policy covers emotional support animals. According to Southwest Airlines, an airline passenger is required to bring only one emotional support animal. The animal should be a cat or dog, and must be on the leash.

There is no change when it comes to presenting a medical letter from a medical professional to the airlines. This will be done on the day of the departure.

Southwest Airlines’ Senior Vice President of Operations and Hospitality,  Steve Goldberg, says that the company wants people to have a hassle-free and comfortable experience. Therefore, they make their emotional support animal guidelines clear for everyone.

Article source: wfla.com

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the image below.