Bryan Purifoy and his wife LeeAnn were supposed to have a wonderful evening at the Burgundy Hotel, when the hotel receptionist denied them a room. The reason? The couple brought their service dog named Jax, a collie shepherd.

Bryan says that he is frustrated and that he is allowed to go on a date night just like everybody else. The couple expressed they don’t want money or room. All they request is a simple apology from the receptionist.

The hotel owner apologized for the incident and has arranged for the couple and receptionist to meet personally on January 16. The manager also published a statement saying that the hotel happily welcomes service animals and that the incident was a result of room type confusion.

News source: kark.com

Do you own an assistance animal? Register your pet today. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

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