Alaska Airlines Introduces New Policy for Emotional Support Animals

alaska airlines

People who are used to traveling with emotional support animals on Alaska Airlines may find themselves providing more documents.

The airline recently set new rules for emotional support animals. An owner is to show a signed affidavit that his or her animal is fit to behave in public. This is a new requirement that’s on top of two usual requirements: A letter from a health professional and the animal’s health certificate.

Ray Prentice, Alaska Airlines’ director of customer advocacy, mentioned the reason for this change in policy. He recalls the increase in the use of fake emotional support animals. Because they have not been trained, these animals misbehave and even hurt passengers and employees.

Take note that Alaska Airlines’ new policy does not apply to certified service animals.

Other airlines like Delta and United Airlines have also adopted similar policies.

Article source: Business Insider UK

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